Plan, direct, or coordinate activities of an organization or department that serves food and beverages.


Salary: $35,000 – $101,000

Education: Associate’s Degree

Keep records required by government agencies regarding sanitation or food subsidies.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Maintain food and equipment inventories, and keep inventory records.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

*This list of tasks does not encompass all tasks that may be applicable to this job.

Service Orientation — Actively looking for ways to help people.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.

Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Speaking — Talking to others to convey information effectively.

*This list of skills does not encompass all tasks that may be applicable to this job.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

*This list of knowledge does not encompass all knowledge that may be applicable to this job.


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